Freshservice

Type: Community

Source Type: Repository

Source: GitHub

Description: Freshservice MCP server provides AI assistants with access to Freshservice's IT service management platform. It enables ticket management, asset tracking, change management, and ITIL-compliant workflows, allowing for intelligent automation of IT service delivery and support operations.

Configuration Parameters:

  • Freshservice APIkey * - API key for authentication

  • FreshserviceDomain * - Configuration value

Setup Steps:

  1. Log in to your Freshservice account

  2. Navigate to Profile Settings → API Key

  3. Generate or copy your existing API key

  4. Note your Freshservice domain (e.g., your-company.freshservice.com)

  5. Ensure your account has appropriate permissions for API access


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