> For the complete documentation index, see [llms.txt](https://docs.natoma.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.natoma.ai/apps/servicenow-remote.md).

# ServiceNow (Remote)

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**Early Access** — Reach out to your Natoma representative for access.
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**Type:** Official

**Source Type:** Remote URL

**Source:** `https://{your-company.service-now.com}/api/sn_mcp/mcp`

**Description:** ServiceNow (Remote) MCP server provides AI assistants with access to your ServiceNow instance via ServiceNow's native MCP integration. It enables incident, change, and request management as well as querying CMDB and knowledge content through OAuth.

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## Setup

### Admin Setup

In Natoma, an admin adds **ServiceNow (Remote)** under **Apps** and enters:

| Field                        | Value                         |
| ---------------------------- | ----------------------------- |
| ServiceNow Instance Hostname | your-company.service-now\.com |

### Authorize Your Connection

When prompted while creating the connection in Natoma, click **Authorize** to complete OAuth.